My package hasn’t arrived?

We're sorry to hear your package hasn’t arrived yet. It always makes us sad when we put so much effort into being as quick and efficient as possible with dispatching to then be let down by couriers.

While nearly all of our kits usually arrive on time it's not uncommon for a few to randomly take a little longer, if your package doesn't arrive on time please don't panic, USPS will be doing their best to get it to you as soon as possible.

USPS won’t consider any items as lost until 28 working days have passed, but we usually open an investigation within 14 days of non delivery. If your package hasn’t shown up 14 working days after you've received your dispatch confirmation email then please let us know by emailing us at support@pearlsmile.co

If USPS has a delay we’re more than happy to extend your trial or shipment between refills.

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@mikayla.iverson

8 shades whiter, I love my new pearl whites @pearl 😁💗🌟

@jadkan

There’s no such thing as ‘not enough time’ for white teeth😃💕 @pearl #pearlsmile

@lovely.lays

Got my @pearl teeth whitening kit, can't wait to use it #pearlsmile

@mmadisonwalton

I literally cannot stop smiling - thanks Pearl 😁 #pearlsmile

@rigelgemini

Whiten’ up 😁 Check out @pearl #pearlsmile

@seldomlystill

Taking care of my smile with the @pearl kit 👏

@vividlymina

My secret to white teeth @pearl #Smile